PRIVACY POLICY

Effective Date: June 24, 2026

ConfigBay ("ConfigBay", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use the ConfigBay website, platform, applications, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Services, and from third-party providers.

Information You Provide

Information you voluntarily submit may include:

  • Full name

  • Email address

  • Company name

  • Phone number

  • Account credentials

  • Billing information

  • Customer support inquiries

  • Uploaded images and files

  • Product assets

  • Logos and branding materials

  • Vehicle photos

  • Property photos

  • Design files

  • Project configurations

  • Saved projects and visualizations

Information Automatically Collected

When you access our Services, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Language preferences

  • Website usage data

  • Referring websites

  • Pages visited

  • Session duration

  • Clickstream data

  • Diagnostic information

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve functionality, analyze usage, and enhance user experiences.

Additional information can be found in our Cookie Policy.

2. How We Use Information

We use collected information for legitimate business purposes, including:

  • Providing and maintaining Services

  • Creating and managing user accounts

  • Processing uploaded content

  • Generating visualizations and configurations

  • Saving user projects

  • Providing customer support

  • Processing payments

  • Improving platform functionality

  • Personalizing user experiences

  • Monitoring performance and security

  • Detecting fraud and abuse

  • Complying with legal obligations

  • Communicating updates and service notices

3. Uploaded Content and Visualizations

ConfigBay allows users to upload photographs, images, assets, designs, and other content for visualization purposes.

Users retain ownership of all uploaded content.

By using the Services, you grant ConfigBay a limited license to store, process, modify, render, reproduce, and display uploaded content solely for the purpose of operating and improving the Services.

ConfigBay does not claim ownership of customer content.

4. Data Storage and Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. How We Share Information

We do not sell personal information to third parties.

We may share information in limited circumstances with:

Service Providers

Trusted third-party vendors that assist us with:

  • Cloud hosting

  • Data storage

  • Infrastructure management

  • Payment processing

  • Customer support

  • Analytics

  • Security monitoring

  • Email communications

Business Transfers

Information may be transferred as part of a merger, acquisition, financing transaction, asset sale, or business restructuring.

Legal Compliance

We may disclose information when required by law or when reasonably necessary to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our rights

  • Prevent fraud

  • Enforce our agreements

  • Protect users and the public

6. Data Retention

We retain information for as long as necessary to:

  • Provide Services

  • Maintain accounts

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

  • Improve platform performance

When information is no longer required, we may securely delete, anonymize, or aggregate it.

7. International Data Transfers

Your information may be stored, processed, and transferred in jurisdictions outside your country of residence.

By using ConfigBay, you acknowledge and consent to such transfers where permitted by law.

8. GDPR Rights (European Users)

If you are located in the European Economic Area, you may have certain rights including:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

Requests may be submitted using the contact information provided below.

9. California Privacy Rights

California residents may have rights under applicable privacy laws, including the right to:

  • Know what information is collected

  • Request deletion of information

  • Request correction of information

  • Access collected information

ConfigBay does not sell personal information.

10. Children's Privacy

The Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

11. Third Party Services

The Services may integrate with third-party providers including payment processors, cloud hosting services, analytics platforms, communication tools, and business software.

Use of those third-party services may be subject to their own privacy policies and terms.

ConfigBay is not responsible for the privacy practices of third parties.

12. Marketing Communications

We may send users service announcements, account notifications, product updates, and marketing communications.

Users may unsubscribe from marketing communications at any time through the provided opt-out mechanisms.

13. Data Deletion Requests

Users may request deletion of their personal information by contacting us.

We will review and process requests in accordance with applicable laws and our legal obligations.

Certain information may be retained where required for security, legal, accounting, or compliance purposes.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Email: configbaytool@gmail.com

By using ConfigBay, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

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